Privacy Policy

1. Introduction

Brand It Local ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI branding and marketing services. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Request a consultation or quote
• Subscribe to our newsletter
• Book our services
• Communicate with us via email, phone, or text message
• Opt in to receive SMS text messages from us or from a business using our AI Concierge/Receptionist services

This information may include your name, email address, phone number, business name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you marketing communications (with your consent)
• Send appointment confirmations, reminders, lead follow-up, and customer service messages via SMS text message to numbers that have opted in
• Analyze website usage to improve user experience
• Protect against fraudulent or illegal activity
• Comply with legal obligations

4. AI Services & Your Data

When you use our AI branding services, including AI avatars and the Digital Twin System:

• Photos and videos you provide are used solely for creating your requested AI content
• We do not share your likeness or created content with third parties without your explicit consent
• You retain all rights to your AI-generated content
• We may use anonymized, aggregate data to improve our AI systems

5. SMS / Text Messaging Communications

If you provide your phone number and opt in to receive text messages from Brand It Local or from a business using our AI Concierge/Receptionist services, we collect and use that phone number solely to send the messages you have agreed to receive (such as appointment confirmations, reminders, and follow-up communications) and to honor opt-out and help requests.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.

You may opt out of text messages at any time by replying STOP, and can request help by replying HELP. See our Terms of Service for full SMS program details.

6. Data Sharing & Third Parties

Outside of the SMS opt-in data described above (which is never shared), we may share your information with:

• Service providers who assist in our operations (hosting, analytics, email services)
• Professional advisors (lawyers, accountants) as needed
• Law enforcement when required by law
• Business partners with your explicit consent

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: