Refund and Return Policy

Cancellation, Refund & Transfer Policy

All sales are final. We do not offer refunds, returns, or exchanges on any product or service, including the self paced course, ebook, add ons, LIVE Virtual Workshop, Private Digital Twin Intensive, and AI Front Office Setup & Training.

To reschedule a LIVE Virtual Workshop or Private Digital Twin Intensive, email support@branditlocal.com at least 7 days before your class or session to choose another date.

By registering and completing payment, you acknowledge and agree to this cancellation, refund and transfer policy.

AI Front Office Setup & Training ($500 and $750)

Setup fees are non refundable, except where required by law. Each Setup Agreement includes one complimentary reschedule with at least 7 calendar days' written notice to support@branditlocal.com, subject to availability. Requests with less notice and no shows may result in forfeiture of the session. Full terms are in your signed Setup Agreement.

AI Agent Monthly Maintenance ($250 a month)

Cancel anytime before your next renewal by emailing support@branditlocal.com. Paid months are not prorated or refunded, except where required by law.

Class Changes or Cancellations by Brand It Local

If Brand It Local cancels or reschedules a session, registrants will be notified as soon as possible and offered the option to attend a future session at no additional cost.

Questions

If you have questions about this policy before registering, please contact us: