Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Brand It Local ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and clients of our website and services.

2. Description of Services

Brand It Local provides AI-powered branding and marketing services including, but not limited to:

• Digital Twin System - Digital spokesperson creation
• AI Avatar Videos - Personalized video content
• AI Consulting - Strategic AI implementation guidance
• AI Workshops - Educational training sessions
• Brand Strategy & Development

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Only submit content (photos, videos, text) that you have the right to use
• Not use our services for any unlawful purpose
• Not impersonate any person or entity
• Not interfere with or disrupt our services
• Comply with all applicable laws and regulations

4. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, and software, is the property of Brand It Local and is protected by copyright and other intellectual property laws.

Your Content

You retain ownership of all content you provide to us. By submitting content for our AI services, you grant us a limited license to use that content solely for the purpose of providing the requested services.

Deliverables

Upon full payment, you will own the rights to the final deliverables created for you (AI avatars, videos, and related assets). We retain the right to use anonymized examples in our portfolio unless otherwise agreed in writing.

5. Payment Terms

• All prices are in US dollars unless otherwise specified
• Payment is required as outlined in your service agreement or invoice
• We accept major credit cards and bank transfers
• Late payments may result in service suspension
• Custom projects may require deposits before work begins

6. Refund Policy

All sales are final. We do not offer refunds, returns, or exchanges on any product or service, including the ebook, self paced course, add ons, LIVE Virtual Workshop, Private Digital Twin Intensive, done-for-you Digital Twin services, AI Front Office Setup & Training, and consulting. To reschedule a LIVE Virtual Workshop or Private Digital Twin Intensive, email support@branditlocal.com at least 7 days before your class or session to choose another date. Group workshops for companies and custom projects: payment and scheduling terms will be listed in your service agreement.

7. Service Delivery

We strive to deliver all services within agreed-upon timeframes. Delivery times may vary based on project complexity, client responsiveness, and workload. We will communicate any delays promptly and work with you to find solutions.

8. SMS / Text Messaging Terms

Brand It Local, and the AI-powered services we operate on behalf of our clients (including the AI Concierge and AI Receptionist), may send SMS text messages to individuals who have provided their phone number and consented to receive them. By opting in - including through a web form, verbal consent, or by texting a keyword - you agree to these terms.

Program Description

Text messages sent through our services may include appointment confirmations and reminders, lead follow-up, customer service responses, and related business communications for the client whose AI agent you are messaging with.

Consent

By providing your phone number and opting in, you consent to receive SMS text messages from Brand It Local and/or the specific business you are communicating with. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies based on your interactions and requests. Message and data rates may apply, as determined by your mobile carrier.

Opt-Out and Help

You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at support@branditlocal.com or (281) 235-4913.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Privacy

For details on how your phone number and other information are collected, used, and protected, see our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law:

• Brand It Local shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service giving rise to the claim
• We are not liable for any delays or failures due to circumstances beyond our reasonable control
• We make no warranties regarding the specific results or outcomes from using our services

10. Indemnification

You agree to indemnify and hold harmless Brand It Local, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party.

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Harris County, Texas.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: